What TMCs should look for in an Online Booking System

TravelCarma
2 min readFeb 27, 2017

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An Online Booking System helps travel management companies to provide their customers with an online solution for their travel needs. It brings in efficiency and helps both the agency and the corporate working with the agency to reduce costs in terms of time and money.

A good Online Travel Booking System handles the entire booking process for a TMC, right from the time an employee makes a request for travel to getting it authorized to actually booking and managing itineraries. A good Online Travel Booking System should include the following features:

  • It helps setup travel policies and their application to employee grades and individual employees.
  • A booking management system handles the entire booking process right from the travel authorization to budget approvals to Invoicing and management of itineraries on behalf of the employee.
  • It has a Self-booking tool for employees allowing them to manage their own travel booking in accordance with the applicable policies.
  • It allows the TMCs to set up their pricing and markups for the corporates based on their spend, loyalty and volumes amongst other parameters.
  • It allows for complex setup of markups and commissions and allows for various exceptions including location, airline, hotel chain, nationality etc. It allows for calculation and optimization of revenues.
  • This helps TMCs manage their direct contracts and negotiated rates with hotels and ground transportation suppliers. It includes rate management, allocations, policy management, schedules, etc.
  • It helps in Managing agents, providing them with white label booking solutions.
  • Pricing and commissions management
  • Revenue management
  • It provides agents with their own portals including website and CMS.
  • Back office for Managing Corporate and their Employees and the agencies
  • Accounting module for account receivable and payables
  • Reporting and Business Intelligence Module for analyzing sales and profitability.
  • XML Integration with Flight and Hotel Suppliers including Amadeus, Sabre, Hotelbeds, GTA etc.
  • Payment Gateway Support for processing online payments.

TravelCarma’s Online Booking Platform has all these modules which helps TMCs run their business more efficiently and serve the needs of their corporate clients effectively. Our solutions are available on SaaS as well as on license for companies looking to host them on their own servers. Contact us through our website or email us at sales@travelcarma.com to know more.

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TravelCarma
TravelCarma

Written by TravelCarma

TravelCarma is an experienced Travel Technology Company powering 200+ Travel Companies worldwide with B2C/B2B Online Reservation Systems, Back-Office.

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